FAQs

Answers on Everything from Warranty, Service + Purchasing

Virnig Manufacturing designs, engineers, and produces skid steer & compact tractor attachments right from the heart of Central Minnesota. Since 1989, we’ve led the charge on innovation and high quality manufacturing for our industry. Our products change the way agriculture, landscaping, and construction verticals move earth and snow, and whatever else is in the way.

General Frequently Asked Questions

Does Virnig Build Mini-Skid Steer Attachments?

All attachments we manufacture have a universal skid steer mount. Use the recommended loader capacity listed per attachment to determine if it’s of compatible size for the intended machine.

How Do I Make a Purchase?

Virnig sells skid steer attachments through a network of independently owned dealers. Call 800-648-2408 for assistance in finding a dealer or use the Virnig Dealer Finder.

What Are My Pricing Options?

Please contact a local Virnig dealer to obtain pricing information. For Virnig’s suggested retail price, please fill out an online Request a Quote form.

What is Recommended Loader Capacity?

Virnig skid steer attachments are rated to provide maximum performance and protection against damage when paired with an appropriately sized skid steer loader. See more about choosing the right attachment for your skid loader.

What is the Setup Time for a Virnig Skid Steer Attachment?

Most Virnig attachments are ready to perform right off the pallet. To minimize setup time, Virnig Manufacturing requires machine brand and model to be listed in every order concerning attachments with hydraulic components. This ensures proper hose length, routing, and coupler sizing in addition to all hydraulic Virnig attachments being tested for leaks and proper operation before leaving our warehouse. There may be specific scenarios where additional setup time is required.

Where Can I Find a Product Manual?

Go to www.virnigmfg.com/manuals and enter the serial number to download the product manual.

What is Virnig’s Warranty Program?

All Virnig parts and attachments are warranted for one year from the end user’s date of purchase, or the dealer’s date of first rental/demonstration. If the warranty period has expired, a sales receipt or first rental slip will be required for warranty consideration.

What Type of Attachment Interface or Hookup Does Virnig Use?

All Virnig skid steer attachments are manufactured with a universal mount to fit most skid steer loaders. The mounting frame is built to ISO 24410 and SAE J2513 standards.

What’s the Turn Around on Replacement Parts?

Most parts and components of Virnig skid steer attachments are available in stock and can be shipped same day. Fabricated and back ordered parts are available with reasonable lead time, and Virnig always employs several shipping options to provide timely, cost-effective delivery to customers.

If you’re in need of a replacement part, reach out to your local Virnig dealer.

Why Does Virnig Manufacturing Use NitroSteel® Cylinder Rods?

NitroSteel® rods are a superior product alternative to chrome plating. The finish offers improved corrosion resistance and better grease retention. Chrome plated cylinder rods can flake or pit causing seals to be damaged or destroyed which causes downtime and extensive, costly repairs. NitroSteel® rods perform better, increase the service life of a cylinder, and are the most cost-effective choice.

Warranty FAQ's

CAN I STILL RECEIVE COVERAGE AFTER MY WARRANTY HAS EXPIRED?

Virnig customer service and troubleshooting is always available to customers regardless of when the attachment warranty terms have expired. Some scenarios may require extra investigation including: limited or seasonal use of attachment preventing the customer noticing the defect, providing a reasonable time frame to submit a claim after expiration of the warranty, and other situations which may be out of the customer’s control. However, Virnig reserves the right to deny all claims submitted beyond expiration.

DOES THE WARRANTY TRANSFER IF I AM NOT THE ORIGINAL PURCHASER?

Yes, the warranty is valid, regardless of owner, for one year from the first end user’s date of purchase, or the dealer’s date of first rental/demonstration. It is recommended to register the attachment with new customer information via the Register a Virnig product link.

DOES VIRNIG WORK WITH SPECIFIC AUTHORIZED REPAIR SHOPS?

Only repair shops in dealerships which sell Virnig Attachments are authorized to make repairs. Some circumstances may dictate that the customer cannot bring their attachment to a Virnig dealer. In these cases, it is required to contact Virnig directly for authorization before proceeding with any repairs.

HOW FAST CAN VIRNIG PROVIDE REPLACEMENT PARTS UNDER WARRANTY?

Virnig carries most parts in stock to ship as early as the same day. For parts that are not readily available, a reasonable lead time should be expected. All parts authorized for coverage under warranty will be shipped by the method of Virnig’s choosing. A customer may request to upgrade method of shipment, but will be responsible for all charges beyond the original method chosen by Virnig.

SHOULD I CONTACT VIRNIG DIRECTLY FOR WARRANTY AUTHORIZATION?

Virnig customers should contact their local dealer to begin the warranty authorization process. Customers may submit a warranty claim with Virnig directly, but will likely be directed to a local dealer in order to support the attachment quickly and effectively.

Customer questions that are not addressed in the FAQ’s or by a dealer can be answered by contacting the Virnig customer service department at 800-648-2408.

WHAT IS THE WARRANTY PERIOD FOR PARTS AND ATTACHMENTS?

All Virnig parts and attachments are warranted for one year from the end user’s date of purchase, or the dealer’s date of first rental/demonstration. If the warranty period has expired, a sales receipt or first rental slip will be required for warranty consideration.

WHAT TYPES OF DAMAGE/FAILURE DOES VIRNIG COVER? CAN I HAVE WHOLE ATTACHMENT REPLACED?

Virnig warrants all attachments and parts to be free from defects in workmanship. Neglect, failure to regularly service the attachment as outlined in the product manual, damage not caused by part failure, misuse, accidents, and damage to the machine or surrounding environment, will not be covered. Depending on the type of damage, it may be necessary to return the attachment to Virnig for repair. Virnig does not cover rental or replacement fees for the interim. In the event that the attachment has failed beyond repair, Virnig may replace the entire attachment.

WILL I PAY ANY FREIGHT COSTS FOR MY WARRANTY CLAIM?

All parts authorized for warranty coverage will be shipped at no cost by the method of Virnig’s choosing. A customer may request to upgrade the shipment method, but will be responsible for all charges beyond the original method chosen by Virnig. If a part is returned at Virnig’s request but fails inspection, freight on any replacement parts will be charged, but return freight for the inspected part(s) will not be charged.

WILL MY WARRANTY BE VOIDED IF I INSTALL AFTERMARKET PARTS?

Attachment warranty is not voided by the use of aftermarket parts unless the parts affect the original structure/function of the attachment or cause a failure to occur in the attachment. Material and labor costs incurred from the use of parts not authorized by Virnig Manufacturing (including hoses and couplers) will not be covered.

WILL VIRNIG COVER THE WARRANTY ON MY ATTACHMENT IF I HAVE FIXED IT WITHOUT AUTHORIZATION?

All parts must be returned intact to qualify for coverage, and in most cases complete replacement of the part is a better long term solution than repair. For these reasons, warranty coverage will be voided on all products and components that have been modified or repaired without the prior consent of Virnig Manufacturing.